Installation guide

The Trunk Statistics report 31-21
Chapter 31: Wave Reports
Wave Global Administrator Guide
Inbound
Attempts
Number of incoming calls attempted by this trunk group
Inbound
Answered
Number of incoming calls by this trunk group that were answered
Inbound
Seconds
Total number of seconds that trunks in a trunk group were in the connected state
for an incoming answered call
Outbound
Begin
Number of trunks with outgoing calls in progress at the beginning of the
interval
Outbound End
Number of trunks with outgoing calls in progress at the end of the interval
Outbound
Attempts
Number of outgoing calls attempted by this trunk group
Outbound
Answered
Number of outgoing calls by this trunk group that were answered
Outbound
Seconds
Total number of seconds that trunks in a trunk group were in the connected state
for an outgoing answered call
Outbound
Blocked
Number of outgoing calls that were blocked due to All Trunks Busy (ATB)
and/or Out of Service (OOS) Trunks and/or Integrated Services Access (ISA)
ATB Seconds
Total number of seconds that all trunks in the trunk group were busy and/or out
of service
Trunk Group record field descriptions
Field Name Description
Release 2.0
September 2010