Installation guide

The Trunk Statistics report 31-20
Chapter 31: Wave Reports
Wave Global Administrator Guide
Trunk group record
Each Trunk Group record follows the Trunk Group header record.
Outbound
Begin
Number of trunks with outgoing calls in progress at the beginning of the
interval
Outbound End
Number of trunks with outgoing calls in progress at the end of the interval
Outbound
Attempts
Number of outgoing calls attempted by this trunk group
Outbound
Answered
Number of outgoing calls by this trunk group that were answered
Outbound
Seconds
Total number of seconds that trunks in a trunk group were in the connected state
for an outgoing, answered call
Outbound
Blocked
Number of outgoing calls that were blocked due to All Trunks Busy (ATB)
and/or Out of Service (OOS) Trunks and/or Integrated Services Access (ISA)
ATB Seconds
(All Trunks Busy) Total number of seconds that all trunks in the trunk group are
busy and/or out of service
Trunk Group record field descriptions
Field Name Description
G
Identifies this record as an trunk group record
Trunks In
Group
Number of trunks in the group at the end of the interval
Group Name
Name of the trunk group
OOS
Number of trunks in a trunk group that were OOS (Out of Service) at any time
in the interval
Inbound Begin
Number of trunks with incoming calls in progress at the beginning of the
interval
Inbound End
Number of trunks with incoming calls in progress at the end of the interval
Trunk Group header record field descriptions
Field Name Description
Release 2.0
September 2010