Installation guide

The Trunk Statistics report 31-19
Chapter 31: Wave Reports
Wave Global Administrator Guide
Interval record
Each interval posted begins with an Interval record.
Trunk Group header record
Each Trunk Group record is preceded by a Trunk Group header record.
Interval record field descriptions
Field Name Description
I
Identifies this record as an interval record
YYYYMMDD
or
MMDDYYYY
Date of the start of the interval in either North American or European format
HH:MM
Start time of the interval
Trunk Group header record field descriptions
Field Name Description
hG
Identifies this record as an trunk group header record
Trunks In
Group
Number of trunks in the group at the end of the interval
Group Name
Name of the trunk group
OOS
Number of trunks in a trunk group that were OOS (Out of Service) at any time
in the interval
Inbound Begin
Number of trunks with incoming calls in progress at the beginning of the
interval
Inbound End
Number of trunks with incoming calls in progress at the end of the interval
Inbound
Attempts
Number of incoming calls attempted by this trunk group
Inbound
Answered
Number of incoming calls by this trunk group that were answered
Inbound
Seconds
Total number of seconds that trunks in a trunk group were in the connected state
for an incoming, answered call
Release 2.0
September 2010