Installation guide

Setting business hours 4-9
Chapter 4: System Settings in the User/Group Management applet
Wave Global Administrator Guide
Setting business hours
Wave uses your business hours settings in schedules that you create for the following:
•
After hours greetings. See “Scheduling transfers and greetings” on page 13-16.
•
Automatic transfers. See “Scheduling transfers and greetings” on page 13-16.
•
Notification of new voice messages. See “Scheduling notifications” on page 11-42.
•
Call rules. See the Wave ViewPoint User Guide for information on how to use call
rules.
You can create as many sets of business hours as you need. For example, you can create a set of
business hours for the company as a whole (the default), and then create additional sets of
business hours for individual Organizations, shifts, and so forth.
Defining business hours
To define your business hours, you define your daily work hours, work days and holidays, as
follows:
1 If necessary, click the Administration tab of the Management Console.
2 Click the User/Group Management icon, located in the PBX Administration section of the
Management Console.
3 Choose
Tools > System Settings. The System Settings dialog opens.
Click
Release 2.0
September 2010