Installation guide

The Trunk Statistics report 31-17
Chapter 31: Wave Reports
Wave Global Administrator Guide
Interpreting the Trunk Statistics report
The following table describes the information contained in the Trunk Statistics report.
Trunk Statistics report columns
Column Name Description
Trunk Group
Trunk group name.
Size
Total number of analog trunks and digital trunk channels in the group.
Direction
Direction (In, Out, or Both) currently configured (at the time the report is
generated) for the trunk group with the given name.
Note that if the trunk group direction has changed, only the most
recently-configured direction will appear in the report. If the trunk group
name has changed or the trunk group has been deleted, “Unknown” will
appear in the report.
Busy Hour
Hour (0000, 0100, …, 2300) during which the total usage (inbound and
outbound) is greatest.
For example, the report would show 1300 as the peak hour if the total use
(inbound and outbound) for 13:00, 13:15, 13:30, and 13:45 on all days
during the reporting period was greater than the total use for any other hour.
If the trunk group was never used, it will report blank for the busy hour.
Calls In
Total number of inbound attempts for this trunk group during the reporting
period.
Calls Out
Total number of outbound attempts for this trunk group during the reporting
period.
Total Calls
Sum of the computed Calls In and Calls Out values, described above.
Usage In (mins)
Total inbound use in minutes, rounded up to the nearest minute.
Usage Out (mins)
Total outbound use in minutes, rounded up to the nearest minute.
Total Usage (mins)
Sum of the computed Usage In and Usage Out values, described above
% ATB
Percentage of time during which all channels in this trunk group were busy.
% Out Blk
Percentage of outbound calls that were blocked.
Out Svc
Total number of trunks/channels associated with this trunk group that have
ever gone out of service during the reporting period.
Release 2.0
September 2010