Installation guide

The Call Detail Report 31-4
Chapter 31: Wave Reports
Wave Global Administrator Guide
Note: You might want to set the Maximum Number of Files field based on your billing
cycle. For example, you are probably billed monthly, and if you take billing lag time into
consideration, you might set Wave to save 60 files. You can then correlate your bill with the
Call Detail Report log.
6 In the Call Types Reported section, select one or more checkboxes for the call types that
you want to report on:
• Outbound
• Inbound
• Internal
•Data
7 In Outgoing Short Call Duration, enter the number of seconds to use to determine when to
record outbound calls over trunks that do not provide answer supervision (such as analog
loop start trunks). Such calls are not recorded if they are shorter than the
Outgoing Short
Call Duration
that you specify.
Setting a minimum duration distinguishes busy/ring no answer calls from completed calls
in the Call Detail Report. The default is 45 seconds. The possible range is 0 to 60 seconds.
If you use a lower setting, such as 30, all outbound calls (on trunks without answer
supervision) that last 30 seconds or more will be recorded.
8 Click
Apply to save your changes.
9 Click
Done to return to the Management Console.
Note: Changes to calls types and duration settings, as well as log file property settings, are
applied when you click
Apply or Done; site ID is applied after you restart the Wave Server.
Call Detail Report specifications
This section describes the following:
• Call Detail record and field rules. See page 31-5.
• Call Detail record formats. See page 31-5.
• Call Detail field descriptions. See page 31-6.
• IP telephony voice extension record. See page 31-12.
Release 2.0
September 2010