Installation guide

Wave Global Administrator Guide
Chapter 31
31. Wave Reports
CHAPTER CONTENTS
This chapter describes how to configure, run, and interpret the following Wave system reports:
• The Call Detail Report. See page 31-2.
• The Trunk Statistics report. See page 31-14.
You can also produce a variety of useful reports via the Wave Report Generator. See “Using the
Report Generator” on page 31-25 for a list of the available Report Generator reports and
instructions on how to run them.
Wave ViewPoint provides an additional suite of reports on call activity and phone usage. For
details, see Chapter 13 in the Wave ViewPoint User Guide.
The Call Detail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31-2
The Trunk Statistics report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31-14
Downloading system reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31-23
Using the Report Generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31-25
Creating digital phone labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31-27
Release 2.0
September 2010