Installation guide

Setting general options 4-7
Chapter 4: System Settings in the User/Group Management applet
Wave Global Administrator Guide
4 Click the Dial-by-name Directory tab.
5 In
Search directory by, select one of the following methods by which a caller can search for
a user:
•
Last name. Caller enters the first few letters of the last name, for example, “sar” for
Sargeant. (This is the default method.)
•
First name. Caller enters the first few letters of the first name, for example, “joh” for
John.
•
Last name or First name. Caller enters the first few letters of either the first or last
name.
6 In
Present names using, select one of the following methods for presenting the names of
users to a caller:
•
Extension number. Caller hears an extension number after each name, for example,
“For John Sargent, press 175.” This is the default.
•
Numbered list. Caller hears a sequence number after each name, as in “For John
Sargeant, press 1; for Mary Sargeant, press 2.”
7 Use the
Present a confirmation menu before transferring field to specify what happens
when a dial-by-name search results in a single match.
• If this checkbox is selected, Wave asks the caller to confirm his or her choice, for
example, “For John Sargent, press 1. To try again, press *.”
• If not selected, the caller is connected immediately.
8 Click
OK.
Release 2.0
September 2010