Installation guide

Inbound call routing 29-19
Chapter 29: Understanding Wave Call Routing
Wave Global Administrator Guide
Intercept destination
The intercept destination is used to intercept calls that cannot be routed. For example, if you
have a block of DID numbers, 1000-1999, but you are only using 1001-1075, any call to
numbers 1076-1099 will be sent to the intercept destination, if you specify one (commonly the
AutoAttendant (550), or Attendant hunt group (0)). If you do not specify an intercept, the caller
will hear a fast busy tone.
ISDN trunks
ISDN sends all the digits in the dialed number at once in the setup message; however, the length
of digits received may vary. The following diagram illustrates ISDN inbound call routing
details:
In this case it is best to enter Default for the Dialed Number and 2xxx for the Destination, as
shown in . This tells the PBX to keep the last three digits and prepend a 2, regardless of how
many digits are received.
Inbound
Call Routing
Route to
Translate Number
Extension/Trunk
Fast Busy/
Send to Intercept
Wink Start
Trunks
1000
Search for Match
Match
Inbound Routing Table
No Match—Use As Is
My In Trunks
Inbound Trunk Group
Intercept: 500
Release 2.0
September 2010