Installation guide

Inbound call routing 29-15
Chapter 29: Understanding Wave Call Routing
Wave Global Administrator Guide
Inbound call routing
The following diagram illustrates the simple inbound call path from the inbound trunks to the
extensions and voice applications.
Inbound call routing must be configured differently depending on how the trunks are
provisioned and what call information you receive from the far end (central office or another
PBX). The digit collection and translation detail, between receiving calls on the trunks and
routing those calls, is explained in each of the following sections:
• Trunks receive no digits
• Wink start DID trunks
• ISDN trunks
• Trunks receive digits from another PBX
Call Routing
Blocked/Invalid
Voicemail/AutoAttendant
101
102
Station Hunt Group
VoiceMail Hunt Group
Inbound Trunk Group
Outbound Trunk Group
Inbound Analog Trunks/
Digital Trunk Channels
Outbound Analog Trunks/
Digital Trunk Channels
Pilot=500
Order: Attendant
Fwd: 550
Destination: 550
Release 2.0
September 2010