Installation guide

Call Classifier requirements 26-4
Chapter 26: Using the Call Classifier
Wave Global Administrator Guide
Call Classifier requirements
Once your Wave Server meets the requirements listed below, the Call Classifier functionality
for Wave auto attendants will be operational—no additional installation steps are required.
Make sure that each Wave Server where you plan to run the Call Classifier meets the following
requirements:
• Install or upgrade the Wave Server to the required versions. For the latest information,
contact your Vertical provider.
• Purchase, enter, and activate required one Call Classifier license per Wave Server. For
more about Wave licenses, see Chapter 24.
Viewing Call Classifier rules
Perform the following steps to view Call Classifier rules already associated with an auto
attendant.
1 In the Auto Attendants view, double-click an existing auto attendant to edit it. The Auto
Attendant dialog opens.
2 Click the Advanced tab. Call Classifier rules that have been defined so far are displayed in
the
Process the following rules on auto attendant entry section at the bottom of the dialog.
In the following example, 2 rules have been defined for the default auto attendant:
Release 2.0
September 2010