Installation guide

Resolving publication errors 25-24
Chapter 25: Connecting Wave Servers via WaveNet
WaveNet Administrator Guide
Resolving publication errors
A First Digit or extension conflict can cause a publication request to be rejected with one of the
errors listed below. To display these errors, in the left pane expand
Published Extensions for a
node, and then click
Errors.
Error Cause/Action
Extension already exists at
destination.
The Gateway user cannot be created on the subscribing node
because the extension number already exists on that Wave Server.
See “Dial plan considerations” on page 25-7 for more about
extension conflicts.
Resolve the extension conflict and retry.
First/Last name combination
already exists at destination.
The Gateway user cannot be created on the subscribing node
because a user with the same first and last name already exists on
that Wave Server.
Resolve the conflict and retry.
Maximum subscribed extension
limit reached at destination.
The Gateway user cannot be created on the subscribing node
because the current maximum of 1500 GateWay user subscriptions
per Wave Server has been reached.
You cannot create another Gateway user on the subscribing node
until you delete one of the existing Gateway users.
User Exception - First Digit
Length.
The Gateway user cannot be created on the subscribing node
because the first digit of the user’s extension is currently defined
in the First Digit Table and is set to Extension, but the length of
the user’s extension does not match the extension length for the
user’s first digit in the First Digit Table. See “First Digit Table
issues” on page 25-8 for more information.
Correct the first digit conflict and retry.
User Exception - Already in Use.
The Gateway user cannot be created on the subscribing node
because the first digit of the user’s extension is currently defined
in the First Digit Table, but is set to Attendant or External. See
“First Digit Table issues” on page 25-8 for more information.
Correct the first digit conflict and retry.
Release 2.0
September 2010