Installation guide

Activating Wave licenses 24-12
Chapter 24: Entering and Activating Wave Licenses
Wave Global Administrator Guide
• If the grace period expires before a license is activated, whenever any user accesses their
voice messages, the user hears a message stating that there is an expired license on the
system and to contact the system administrator.
Activating your licenses eliminates these behaviors, and prevents any interruption to your
system’s operation if the grace period expires.
Important: Whenever you activate licenses, be sure to back up your Wave system according
to the instructions in “About backing up your system configuration” on page 15-1About
backing up your system configuration so that you do not have to repeat the activation process if
you ever need to restore your system.
The activation process
Activation consists of the following steps:
1 You submit your license information to Vertical using either of the methods described
below.
2 Vertical verifies the information. When you activate your licenses, the registration
information that you submit to Vertical is verified and saved for future troubleshooting
purposes. You have the opportunity to review the details of Vertical’s privacy statement
during the activation process detailed later in this chapter.
3 Activated licenses are returned to you and applied to your system.
One-click vs. offline activation
There are two ways to activate your Wave licenses:
•
One-click activation. Use this method if the Wave Server has an Internet connection that
allows the use of the HTTPS protocol, and you have a valid DNS server. (See Chapter 6
in the Wave Server Installation Guide for more about configuring the Wave Server for
one-click activation.) If you encounter problems with one-click activation, you can try
offline activation, or contact your Vertical provider.
Note that if your Wave Server does not meet these requirements, you can still use one-click
activation if you set up a license activation proxy server. See page 24-19 for more
information.
One-click activation steps start on page 24-13.
Release 2.0
September 2010