Installation guide

Viewing the status of licenses on your system 24-5
Chapter 24: Entering and Activating Wave Licenses
Wave Global Administrator Guide
Note: Other Wave add-ons also require valid licenses. See the documentation for the specific
add-on for details.
Viewing the status of licenses on your system
There are two ways to view the status of your Wave licenses:
Software Licenses applet. See the instructions below.
License Status report. You can run the License Status report using the Report Generator.
This report reports on all Wave installed licenses by product name and version, and lists
the license key, quantity, type, status, activation date (blank for a trial license), and
expiration date (if applicable) for each license. See “Using the Report Generator” on page
31-25.
WaveNet (Standard,
Professional, or Enterprise
Edition)
On a per-Wave Server basis, so that a Wave Server can be a member
of a WaveNet network.
Wave Call Classifier
On a per-Wave Server basis, so that the Wave Call Classifier add-on
can be used to create rules to identify callers, intelligently route
calls, and present Contact Center agents with scripts and related
caller information before calls are answered.
You need this license type:
Release 2.0
September 2010