Installation guide

About Wave licenses 24-4
Chapter 24: Entering and Activating Wave Licenses
Wave Global Administrator Guide
Wave ISM supports additional license types that enable specific functionality. If you do not have
the correct number of Wave licenses entered, your ability to configure or use your Wave system
will be affected in the following ways:
You need this license type:
Wave ISM User
To add or modify a user via the User/Workgroup Configuration
applet. This license also supports usage of the ViewPoint Softphone
as a user’s secondary phone.
Wave IP Gateway
To configure VoIP resources via the Resource Management applet.
Wave IP User - Certified
Third Party IP Phone
To configure a user to use a supported Aastra or Edge 1500-series
SIP phone.
Wave IP User - Edge IP
and ViewPoint Phone
To configure a user to use an Edge 5000-series SIP phone or the
ViewPoint Softphone as his or her primary phone.
Wave IP User - Generic
Third Party IP Phone
To configure a user to use a third-party SIP phone.
Wave SIP Trunk (Standard,
Professional, or Enterprise
Edition)
To configure a signaling control point (SCP) via the IP Telephony
applet.
Wave ViewPoint
For each ViewPoint user, so that multiple Viewpoint users can
concurrently access the Wave system.
Wave ViewPoint Secondary
Softphone
On a per-Wave Server basis, to provide support for the ViewPoint
Softphone as users’ secondary phone, if they are configured to do
so.
Wave Contact Center
Reporter
So that all ViewPoint users with the appropriate permissions can
produce basic call and usage reports using the Contact Center
Reporter. If you are also using the Wave Contact Center, a complete
suite of queue reports is available.
Wave Contact Center Agent
For each user who is an agent in a Contact Center queue. Only one
license is required for each agent, even if an agent is a member of
multiple queues.
Release 2.0
September 2010