Installation guide

Downloading Wave files 23-22
Chapter 23: Continuing System Administration
Wave Global Administrator Guide
Downloading Wave files
The Download applet is a diagnostic tool that allows you to download files from the Wave
Server to your workstation for inspection. Files are downloaded by sending them through FTP
to the web browser on your workstation. The browser will prompt you to choose a location to
save the files.
You can download files from one of the following categories:
• CMS Reports. Reports and log files for Vertical Wave Fax Manager and Vertical Wave
Service Response products.
• CRQ Reports. Reports and log files for Vertical Wave Fax Manager and Vertical Wave
Service Response products.
• Client Components. Executables for distribution to client workstations.
• Call Navigator Reports. Reports and log files for Call Navigator.
•
Database.
• Global Administrator History. Log file for Management Console access.
• IIS Logs.
•
Log Bundles.
•
SQL Server Logs.
• System Backups. Configuration backup CAB files and backup logs.
• System Logs. Wave Server logs.
• System Logs - Auxiliary. Wave Server auxiliary logs.
• System Reports. Daily archives from the Call Detail Report and Trunk Statistics Report.
• ViewPoint Data Provider Configuration and Components. Configuration settings for
the ViewPoint Data Provider.
• ViewPoint Data Provider Logs. Activity history for all ViewPoint database requests.
Release 2.0
September 2010