Installation guide

Displaying software versions 23-19
Chapter 23: Continuing System Administration
Wave Global Administrator Guide
Displaying software versions
You will typically access the Software Versions applet when you are troubleshooting an issue,
to poll for a list of installed software, or to determine the need to download patches or software
upgrades. The Software Versions applet lists the contents of the iomanifest.txt file, which details
the product version number, as well as the software (the latest CAB file) installed in Wave.
To check software versions
1 If necessary, click the Administration tab of the Management Console.
2 Click the Software Upgrade icon, located in the General Administration section.
3 Scroll through the file until you find the software you want to check.
4 Click
Done to the Management Console.
Viewing the Fault Monitor Error Logs
The Fault Monitor is an embedded processor that provides independent watchdog services for
the overall system, collecting system error messages that help you determine why a fault has
occurred. The fault monitor module stores a copy of a subset of the system traces that are stored
by the system trace manager, specifically those that are flagged as severe or fatal errors.
The Fault Monitor module must be connected to an analog trunk in order to use dial-in access
and pager notification. For information on connecting the Fault Monitor module to a trunk, refer
to the Wave Server Installation Guide. For a full discussion of using the Fault Monitor, refer to
the Wave Server Hardware Reference Guide.
The fault monitor module stores copies of a subset of the system traces that are stored by the
system trace manager, specifically those that are flagged as severe or fatal errors. The Fault
Monitor main buffer is implemented as a circular buffer so that it always contains the most
current traces. The buffer is 28 K bytes, and can contain around 250 traces, depending on the
size of each trace. On each reboot, the entire contents of this buffer is saved to the file
fmlog.
*.txt, where the * represents the date and time the traces were saved. You can find the
fmlog.
*.txt files on the Wave Server hard drive in the C:/Program
Files/InstantOffice/Logs
directory.
Click
Release 2.0
September 2010