Installation guide

Capturing network troubleshooting logs 22-48
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
4 Click the Server \ Network Capture tab.
5 When the
Capture server network traffic checkbox is selected, you can modify any of the
following settings:
•
Include VOIP audio packets. Select this checkbox to have the logs capture the audio
portion of Voice-over-IP calls (RTP protocol.) This option is turned off by default
because it can cause network capture files to fill up quickly. Select this option only if
you are experiencing problems with voice quality issues on VoIP calls.
Note: Only RTP traffic on the Wave Server’s VAM is captured. RTP traffic handled
by any Media Resource Modules (MRMs) installed on the Wave Server is not
captured.
•
Maximum file size. Specify the maximum size on megabytes of each log file before
Wave increments the file number and begins writing to a new log file.
•
Maximum number of files. Specify the total number of log files to be maintained on
the system at any one time. When that number is reached, Wave begins overwriting
the existing log files starting with the oldest.
6 To disable network capture, deselect the
Capture server network traffic checkbox.
7 Click
OK.
Release 2.0
September 2010