Installation guide

Archiving call recordings and voicemail 22-40
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
2 Modify any of the following settings:
•
Archive voicemail older than ___ days. Enter in days which mailbox recordings you
want to archive now.
•
Archive folders. Select which of a user’s folders to archive from the drop-down list:
•
Inbox only. Only mailbox recordings in the user’s Inbox are archived.
•
All folders except Deleted. All the user’s mailbox recordings are archived,
including those in custom folders. Mailbox recordings in the user’s Deleted folder
are not archived.
•
Archive audio format. Select whether to archive the user’s audio files as MP3 or WAV
files.
3 Click
OK to start archiving the user’s mailbox recordings.
Configuring who can manage archived recordings
You can configure one or more Archive Recording Browser user accounts. You might create
multiple accounts, each with different privileges to manage recordings. Each account can be
shared by multiple users. For instructions on installing the Archive Recording Browser, see
Chapter 10 in the Wave Server Installation Guide.
To add new archive browser users
1 Start the Archived Recording Browser by choosing Start > Programs > Vertical Wave >
Wave Archived Recording Browser
. The Wave Archived Recording Browser dialog opens:
2 If you are running the Archived Recording Browser for the first time, enter a
User Name of
Archive Admin, leave the Password field blank, and then click OK. Otherwise, log in as
any archive browser user with Archive Admin privileges.
Close the Search Archived Recordings dialog when it opens.
Note: Be sure to change the default password for the Archive Admin user for improved
security.
Release 2.0
September 2010