Installation guide

Archiving call recordings and voicemail 22-39
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
Archiving mailbox recordings manually
At any time, you can manually archive all mailbox recordings selected for automatic archiving,
or a single user’s or queue’s mailbox recordings. (You can archive a single user’s recordings
even if the user is not already included in the selected mailbox list used for automatic archiving.)
Use the User/Group Management applet to archive mailbox recordings manually according to
the following steps.
To manually archive all selected mailbox recordings
1 If necessary, click the Administration tab of the Management Console.
2 Click the User/Group Management icon, located in the PBX Administration section of the
Management Console.
3 Choose
Tools > System Settings. The System Settings dialog opens.
4 Choose the Recordings \ Archive tab.
5 Click
Archive Now. Wave archives all selected mailbox recordings already specified on the
System Settings dialog, Recordings \ Archive tab (see page 22-37).
To manually archive a single user’s or queue’s mailbox recordings
1 In the Users view, select the user and choose Users > Archive Mailbox Recordings. For a
queue, select it in the Queues view and choose
Queues > Archive Mailbox Recordings. The
Archive Voice Mail dialog opens.
Click
Release 2.0
September 2010