Installation guide

Archiving call recordings and voicemail 22-38
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
4 The Archive the following mailboxes list shows the voice mailboxes that will be
automatically archived. To add to or change the list, click
Change. The Select Mailboxes
To Archive dialog opens.
5 Users in the
Selected mailboxes list will have their mailbox recordings automatically
archived. Use the
Add and Remove buttons to modify the list. Click OK to return to the
Recordings \ Archive tab.
6 To modify the mailbox archive settings for an individual user, click the following column
headings for the user in the
Archive the following mailboxes list:
•
Folders. Select which of a user’s folders to archive from the drop-down list:
•
Inbox only. Only mailbox recordings in the user’s Inbox folder are archived.
•
All folders except Deleted. All of the user’s mailbox recordings are archived.
(Mailbox recordings in the user’s Deleted folder are never archived.)
•
Days to keep. Enter the number of days that the user’s recordings remain in the
database before being archived. Click the column heading to enter a new number of
days.
•
Format. Click the column heading to select whether to archive the user’s audio files as
MP3 or WAV files.
7 Click
OK.
Release 2.0
September 2010