Installation guide

Archiving call recordings and voicemail 22-36
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
Starting and stopping the Wave Recording Archive Service
Caution: The Recording Archive Service must be running on the archive server in order
for an automatic or manual archive to occur. It is recommended that you set the
Recording Archive Service to auto-start according to the following instructions.
1 On the archive server, choose Start > Programs > Vertical Wave > Wave Recording Archive
Service Manager
. The Wave Recording Archive Manager opens:
2 Use the buttons to
Start/Continue, Pause, or Stop the Recording Archive Service manually.
Note: If you pause the Archive Recording Service, scheduled or manual archives will not
start until you click
Start/Continue and the Service is running again. If you click Pause while
a scheduled or manual archive is in process, the Service will show a status of
Pause Pending
until the archive has completed. The status of the Service will then automatically be set to
Paused.
3 Select the Auto-start service checkbox to start the Recording Archive Service
automatically whenever the Wave Server starts.
Archiving mailbox recordings
You can archive mailbox recordings automatically according to the settings in the Recording
Archive Service Manager, or archive manually at any time. You can modify the mailbox archive
settings for an individual user when you set up the archiving event.
Release 2.0
September 2010