Installation guide

Archiving call recordings and voicemail 22-34
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
3 To specify the Recording archive shared folder, Click and browse to the archive folder
you created (according to the instructions in Chapter 9 in the Wave Server Installation
Guide). The archive folder is a network folder where mailbox recordings are archived, that
must be shared with full read/write permissions to any user who wants to access the
recordings. If you are archiving mailbox recordings from multiple Wave Servers, each one
archives to an individual subfolder within the archive folder.
4 Specify the time when mailbox recordings will be archived automatically. (The default
archive time is 3:00 AM.) You can specify additional archive times if you need to archive
more frequently.
Under
Add an archive time, enter the time using the format hh:mm AM or PM and then click
Add to add it to the Run archive at these times list.
To remove an archive time from the list, select it, and then click
Remove.
5 To add a Wave Server to the list of Wave Servers from which mailbox recordings will be
archived, click
Add, and then browse to the Wave Server that you want to add.
When you specify multiple Wave Servers for archiving, archiving occurs on one Wave
Server at a time, in the order that the Wave Servers are specified here. Once archiving
completes on one Wave Server, it starts on the next Wave Server in the list. Mailbox
recordings from all of the Wave Servers are archived to the same archive folder.
Note: Each Wave Server name that you specify here is used to populate the Archiving server
field on that Server’s Recording \ Archive tab (
Tools > System Settings in the User/Group
Management applet.) For details, see Section “Message ‘Wave Recording Archive Service
has not been configured to archive this server’ when starting the Global Administrator on
the Wave Server” in Appendix B in the Wave Server Installation Guide.
To permanently remove a Wave Server from the list, select it and then click
Remove. Once
removed from the list, you cannot automatically or manually archive mailbox recordings
from that Wave Server. To temporarily prevent mailbox recordings on a specific Wave
Server from being archived, see the next step.
Release 2.0
September 2010