Installation guide

Viewing the Wave Event Log 22-21
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
T1 alarms
The following two T1 alarms are written to the Windows Event Log:
•
Red Alarm. Signals that the Robbed Bit T1 line has lost synchronization with the switch
to which it is connected. Wave disables all channels on the affected digital span so that
spurious signals are not processed as incoming calls.
•
Red OK. Signals that synchronization has been restored. All channels on the affected
digital span are re-enabled.
All T1 alarms are written to the Wave Server logs.
126 - Error
Unable to start IVR Plugin '<ProgID>': License count exceeded.
Unable to start the IVR Plug-in because the number of your Station licenses is less than the total
number of stations assigned to users plus the total number of IVR Plug-ins currently running
(every running IVR Plug-in uses 1 Station license).
127 - Error
Insufficient licenses: <message>
Wave Server detects an insufficient number of Trunk, IP Port, ViewPoint, or Server licenses,
and the Wave Server was unable to start. Make sure that you have Wave licenses for every user,
trunk, and IP trunk you have added via the Global Administrator.
128 - Error
Notification via pager failed; Unable to allocate trunk; user ‘<username>’, number
‘##’, access code ##
An attempt to send a pager notification of a new voice message failed. The error message shows
the user’s name and the full dial string of the pager number that was dialed unsuccessfully. Alert
the user that the pager number might be incorrect or that pause characters should be added to
the dial string.
Release 2.0
September 2010