Installation guide

Using account codes 20-15
Chapter 20: Tracking and Distinguishing Calls
Wave Global Administrator Guide
Use a text editor such as Notepad to create and maintain the account code file.
Note the following:
• Enter each account code as a separate line in the text file.
• Blank lines are ignored, and can make the list easier to view and maintain.
• Comment lines are ignored, and must start with a semicolon (;).
• Account codes can contain numbers, letters, and other characters. However, only
ViewPoint users can enter numbers and other characters via the keyboard. If you have
users who will only enter account codes using the phone, be sure to use numeric-only
account codes.
• The account codes that you enter in the text file must meet the minimum and maximum
account code range that you specified or they will be ignored. For example, if you
specified that account codes must be between 2 and 4 digits, a 5-digit account code will
be ignored even if it is displayed in the text file. See “Setting system-wide account code
options” on page 20-13 for instructions on setting account code length requirements. (
• You can use the wild card characters ? and % when you enter account codes in the text
file:
• Question mark (?). Indicates any single digit. For example, an account code entry
of 12? would make 123, 124, and 129 all valid account codes. In this case, however,
neither 12 nor 1233 would be valid account codes.
• Percent sign (%). Indicates any number of digits, including none. For example, an
account code entry of 12% would make 12, 123, 1233, and 12789213120 all valid
account codes.
Release 2.0
September 2010