Installation guide

Preparing to record all calls 19-8
Chapter 19: Recording All Wave Calls
Wave Global Administrator Guide
To view the new Call Record resource allocation so that you understand the changes that were
made, in the Resource Management applet, expand
Application Resources, and then click
Monitoring and Recording.
Your call recording resource allocation requirements may change depending on how you were
using call recording before upgrading:
• If you were recording all calls before upgrading, Call Record resources will be
reallocated automatically if the
Record All Calls checkbox was selected before upgrading
and if additional resources are available on your system. The System Alert Messages
dialog describes the changes that were made.
The
Record All Calls option is set via the User/Group Management applet (Tools > System
Settings > Recordings \ System Call Recording
). If this checkbox is not selected before
upgrading, no resource reallocation occurs.
Release 2.0
September 2010