Installation guide

Recording over system prompts 18-8
Chapter 18: Managing System Prompts and Audio
Wave Global Administrator Guide
Using the standard Wave voices
To add or modify prompts using one of the standard Wave voices, contact Marketing Messages
as shown in the following table. They provided the original set of prompts. Marketing Messages
can record new voice files using the standard voices.
Contact Marketing Messages as follows:
Marketing Messages
51 Winchester Street
Newton, MA, U.S.A. 02461
800-486-4237 (phone)
617-527-3728 (fax)
http://www.marketingmessages.com
Providing files to the vendor
After you have selected a voice, you must provide your vendor with the list of prompt files and
the text of each prompt to be recorded. The list of prompt files is available in the System
Prompts and Prompts section of the TVLEN00.INI file.
You also need to provide your vendor with the TVLEN00.WAP file, so that your voice vendor
can match the indexing of the new WAP file to the existing file.
Language Voice
U.S. English “Ellen”
Latin American Spanish “Claudia”
U. K. English “Helen”
French Parisian “Sylvie”
French Canadian “Gisele”
German “Anneli”
Release 2.0
September 2010