Installation guide

Managing system prompts 18-3
Chapter 18: Managing System Prompts and Audio
Wave Global Administrator Guide
Each system prompt is displayed as a row in the view. The information in the following
table is displayed for each system prompt.
Controlling the prompt display
By default the System Prompts view displays all system prompts on the Wave Server. Use the
control on the toolbar if you want to display only the custom prompts you have recorded or only
the prompts for a single language.
Managing system prompts
This section explains the following aspects of managing system prompts:
• Playing system prompts (see below)
• Exporting system prompt text (see page 18-4)
• Exporting and importing system prompt audio files (see page 18-5)
Column Description
File name
File name of the prompt.
Text
Contents of the file in text form.
The text displayed here is accurate only if it is updated each time the file is
changed. If you are unsure of the accuracy of the text, play the file to confirm
what it says.
Last modified
Last time that the file was modified.
Comment
How the prompt is used in Wave. Applies to custom prompts and auto
attendant prompts only. The column is blank for all other prompts.
Language
The set of language prompts to which this system prompt belongs.
User-recorded prompts such as auto attendant prompts have this column
blank.
Release 2.0
September 2010