Installation guide

Configuring instant messaging 16-55
Chapter 16: PBX Feature Configuration
Wave Global Administrator Guide
3 Select one or more of the following search criteria:
•
Participants. Enter one of more users, separated by commas. (To view a list of users,
select
User/Groups > Users > User Summary.)
•
Date Range. Specify and Start and End date range.
•
Keywords. Enter one or more keywords to search for, separated by commas.
4 Click
Search to search the archive using the criteria specified.
Monitoring the status of Instant Messaging users
You can view a summary of all Wave users who have been given permission to send and receive
Instant Messages (as described in “Setting up instant messaging permissions for users” on page
16-42.) You can also see which users are currently online, and when they last logged out (if they
are offline).
To monitor the status of Instant Messaging users
1 Start the Wave IMpulse Administrator Console according to the instructions in “Using the
Wave IMpulse Administrator Console” on page 16-43.
2 To monitor the status of users, select
User > Users > User Summary. The User Summary
page opens:
3 The following information is displayed for each user:
•
Online. Indicates the user’s status:
• User is currently online.
• User is currently offline.
•
Username.
•
Name.
•
Created.
•
Last Logout.
4 Click on a
Username to view details for that user.
Release 2.0
September 2010