Installation guide

Enabling automatic phone relocation 16-26
Chapter 16: PBX Feature Configuration
Wave Global Administrator Guide
A user can use *98 to either physically move his or her digital phone to a new location, or
to swap a phone with another user. For example, Joe (x201) is moving into Frank's (x205)
old office. They both have the same digital phone model. Joe unplugs his phone (so x201
is no longer in service) and leaves it in his old office. He then goes to his new office and
dials
*98 201 on Frank’s old phone. Frank's phone is configured with Joe's extension with
all of Joe's feature buttons, call history, and other phone information automatically
relocated from his old phone.
The phone must be operable before the user can dial
*98 from it. This means that one of
the following must be true:
• The new slot and port where the phone is relocated to must already be
preprogrammed as a similar phone model (via the
slot/port and Telephone type
fields on the User tab of the User dialog).
In this case, the phone will come into service as the extension of whichever user is
programmed at that slot/port, and then
*98 can be dialed to reassign the new
extension to this slot/port. The slot/port of the user that was previously programmed
at that location will be cleared, but the user itself will not be deleted.
• There must be one or more users (extensions) defined in the Wave database with a
similar
Telephone type but with no slot/port assigned.
In this case, when a phone is plugged into a slot/port that is not associated with any
extension and available unassigned extensions exist in the database, the Auto
Configuration feature is invoked and “BEGIN” is displayed on the phone’s LED
screen to allow an available extension to be selected. Once an available extension is
selected the phone will come into service as that extension. Then
*98 can be dialed
to assign the relocating user’s extension to this phone. Note that the relocating user’s
extension is not offered during Auto Configuration because in the Wave database it
is still associated with the slot/port at its old location.
If neither of these configuration scenarios is true, the phone’s LED display will show the
slot and port the phone is plugged into, and a status of “Unassigned”. Until you resolve
one of the scenarios, the phone will never come into service and you will not be able to
use
*98.
Release 2.0
September 2010