Installation guide

Configuring Caller ID 16-10
Chapter 16: PBX Feature Configuration
Wave Global Administrator Guide
Configuring trunk-specific Caller ID settings
The trunk-specific Caller ID format determines whether Caller ID will be sent to the trunk and
in what format. In the Trunk Groups and IP Telephony applets, you can configure the Caller ID
values as they are supported by the trunks associated with the outbound trunk group or IP call
destination. Configuring Caller ID on a particular outbound trunk group affects all the trunks
and digital channels associated with the trunk group.
Caution: Check your service confirmation letter to determine whether Caller ID is
supported on your trunks and in what format. Sending Caller ID to a trunk that does
not support it might cause your calls to fail.
To configure trunk-specific Caller ID settings
1 Specify the appropriate Caller ID settings for your application.
• To specify Caller ID settings for an outbound trunk group. In the Trunk Groups
applet, edit the trunk group, and select the Out tab.
• To specify Caller ID settings for an IP call destination. In the IP Telephony applet,
expand
Call Routing > Signaling Control Points. Edit the call destination and click the
Outbound Routing tab.
2 Select an external Caller ID setting:
•
Use External Caller ID from User Configuration. For calls initiated from stations,
sends external Caller ID as specified in the User dialog.
•
Send Company Name and Main Number. Sends the Company Name and Company
Main Number.
•
Send Station Name and Internal Extension Number. For calls initiated from stations,
sends the Display Name and extension number set in the User dialog.
Use this setting for trunks connected to other PBXs.
•
Send Station Name and this Number. For calls initiated from stations, sends the call
source Display Name and the specified
Number.
Use this setting to provide the station name and phone number on outbound calls.
Optionally, select the
plus last check box to append the specified number of digits of
calling extension number
to the digits specified in the Number field.
If the
plus last check box is selected, the specified number of digits of calling
extension number
are appended to the digits specified in the Number field.
Release 2.0
September 2010