Installation guide

Configuring calls to be forwarded to the RNA forwarding target 13-27
Chapter 13: Configuring Auto Attendants
Wave Global Administrator Guide
The following diagram shows call flow if the Use Forwarding Target of Last Destination in
Chain
checkbox is not selected:
Note: Calls forwarded to Voice Mail are always forwarded to the Voice Mail of the dialed
number.
To configure calls to be forwarded to the RNA destination of the last destination:
1 If necessary, click the Administration tab of the Management Console.
2 Click the General Settings icon, located in the General Administration section.
3 Select the PBX (Advanced) tab.
4 Select the
Use Forwarding Target of Last Destination in Chain check box.
5 Click
Apply to save your changes.
6 Click
Done to return to the Management Console.
RNA
Destination
RNA
Destination
AB C
DE
A calls B
B forwards to C
C Forwards to RNA
of dialed number (D)
User Forward
Busy Forward
DND Forward
Click
Release 2.0
September 2010