Installation guide

Support services 1-6
Chapter 1: About This Guide
Wave Global Administrator Guide
Wave SIP Phone Quick Reference Guide. Provides instructions for using SIP phones with
Wave.
Wave Voice Mail Quick Reference Guide. Provides instructions for using Wave ISM Voice
Mail features.
Support services
Vertical Communications has worked diligently to produce the highest quality communications
system possible. In the course of installing or customizing a system customers may require
personal attention.
For technical support contact your Vertical Wave provider.
Web site
For more information about Vertical Communications, Inc. and the Vertical Wave product line,
contact your Vertical Wave provider. To do so, call 1-877-VERTICAL, or visit the Vertical
corporate Web site:
http://www.vertical.com
System security
You are responsible for the security of your Wave system. Unauthorized use of the Wave system
could result in toll fraud. Your system administrator must read all system administration
documentation to understand which configuration options can introduce the risk of toll fraud
and which configuration options can be activated or deactivated to prevent it.
For more information, see A, “Protecting Your Phone System Against Toll Fraud.”
Note: Vertical Communications, Inc. does not warrant that the configuration software is
immune from or will prevent unauthorized use of common-carrier telecommunications facilities
and services accessed through or connected to the Wave Server. Vertical Communications, Inc.
is not responsible for any charges resulting from unauthorized use.
Release 2.0
September 2010