Installation guide

Related reading

For information about this version of Wave ISM, including new features, known issues, and

other late-breaking information, see the Release Notes included on the Documentation CD.

The following additional documents are included with the Wave Server in Acrobat format, and

can be found on the Documentation CD.

Manuals

Wave Server Installation Guide. Provides detailed instructions for physically installing the

Wave Server and Wave ISM and performing initial system configuration.

Wave ISM System Recovery Guide. Describes how to use the Wave ISM System Recovery Disk

to restore your Wave Server to its original factory settings for emergency recovery.

Wave ViewPoint User Guide. Provides task-based instructions on how to use ViewPoint,

including call control, working from remote locations, participating as an agent in a Contact

Center, and so forth.

Wave Phone User Guide. Describes how to use SIP phones, digital phones, analog phones, and

SIUP softphones with Wave.

Wave Server Hardware Reference Guide. Provides detailed technical information about the

Wave Server hardware components.

Wave Contact Center Administrator Guide. Describes how to use the separately-licensed Wave

Contact Center to provide full-featured call distribution.

Quick Reference Guides

Wave Analog Phone Quick Reference Guide. Provides instructions for using analog phones

with Wave.

Wave Digital Phone Quick Reference Guide. Provides instructions for digital phones with

Wave.

Release 2.0

September 2010