Installation guide

Creating a new auto attendant 13-4
Chapter 13: Configuring Auto Attendants
Wave Global Administrator Guide
5 Choose File > New > Auto Attendant. The Auto Attendant dialog opens.
6 Enter the following information on the General tab:
•
Name. Required. Descriptive name for the new auto attendant, for example, “Sales
auto attendant”.
•
Extension. Required. Extension used to access the auto attendant. Wave users can
transfer callers to the auto attendant at this extension. To test the auto attendant, call
this extension. (The default auto attendant is assigned the extension 560.)
•
DID number. This feature is not supported in this version.
•
Description. Information that describes the auto attendant.
•
Send fax calls to. Select the extension to which incoming faxes to this auto attendant
will be automatically redirected. Select “System Default” from the drop-down list to
use the system default for fax redirection as specified via the PBX tab of the General
Settings applet. For information on setting the system fax redirect default extension,
see “Configuring Fax Redirect” on page 16-15.
Note: In the drop-down list, “System Default (not set)” means that no system fax
redirect default extension has been specified.
•
Organization. Select this checkbox and select an Organization to have calls to this
auto attendant logged with that Organization. Calls must end at the auto attendant to
be logged with the selected Organization. If the call proceeds to a user, it will be
logged with the user’s Organization. For information about Organizations, see “Using
Organizations” on page 20-2.
Release 2.0
September 2010