Installation guide
About public and personal ViewPoint Groups 12-2
Chapter 12: Managing ViewPoint Groups
Wave Global Administrator Guide
About public and personal ViewPoint Groups
Wave provides two types of ViewPoint Groups: public and personal.
Public ViewPoint Groups are visible to all Wave users. Administrators and users with the
appropriate permissions can create public ViewPoint Groups. Public ViewPoint Groups are
managed in the User/Group Management applet.
Personal ViewPoint Groups are created by users to easily locate a group of related extensions
in the individual user’s ViewPoint Extensions list. A personal ViewPoint Group is visible only
to the user who created it and cannot have an extension. Personal ViewPoint Groups are
managed in ViewPoint (see the Wave ViewPoint User Guide).
About Voice Mail Distribution Groups
You can use a Voice Mail Distribution Group to send voice messages to multiple users
simultaneously. You can send a voice message to a Voice Mail Distribution Group via
ViewPoint or using the phone.
To send a voice message to a Voice Mail Distribution Group, do either of the following:
• In ViewPoint, choose
File > New > Voice Message. In the New Message dialog, add the
Voice Mail Distribution Group to the
Recipients list. For more about sending a voice
message directly to voice mail, see Chapter 7 in the Wave ViewPoint User Guide.
• Using the phone, logon and then press
3 8 + group number.
Note: You assign a group number—not an extension—when you create a Voice Mail
Distribution Group. A Voice Mail Distribution Group does not have an extension and cannot be
dialed directly.
Release 2.0
September 2010