Installation guide

Wave permissions 11-113
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
Set personal status:... Controls the ability to set the specified personal status by logging in and pressing 6 1
x. You can set individual permissions for the following personal statuses:
• Available (Non-Queue)
• Available
• Available (Queue Only)
• Do Not Disturb
• In a Meeting
•On Break
• On Vacation
• Out of the Office
The permissions for Available (Non-Queue), Available, and Available (Queue Only)
control the ability to dial
*50-*52 to set that personal status.
Start a new call via # Controls the ability to press # for dial tone to dial a new call from either the Voicemail
/ Account menu (after logging on) or the Call Handling menu (after pressing Flash).
Administration permissions
These permissions control the ability to perform specific administrative functions:
Access... Controls the ability to view and be able to use the specified feature in the User/Group
Management applet. You can set individual access permissions for the following
features:
• Account Code settings
• Agent Skills
• Custom Data settings
• Dial Plan folder
• System Settings
Edit all ViewPoint settings This feature is not supported in this version.
Export Call Log Controls the ability to export the Call Log via the User/Group Management applet.
Export System Prompt text Controls the ability to export system prompts to a text file via the User/Group
Management applet.
Wave General User Permissions
Permission Controls the ability to...
Release 2.0
September 2010