Installation guide

Wave permissions 11-111
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
Log on via IP trunk Controls a user’s ability to log on while on a SIP call to Wave.
Log on via station Controls a user’s ability to log on by pressing # at a Wave phone.
Log on via trunk Controls a user’s ability to log on when calling from a remote location, either via the
auto attendant or by pressing
9 at a voicemail greeting.
Change password Controls a user’s ability to change his or her own Wave password.
Off-hook page Controls a user’s ability to use the *15 phone command to place pages or intercom
calls.
Pick up other ringing call Controls a user’s ability to use the *91 or *99 commands to answer one ringing station
from another.
Play audio into a call Controls a user’s ability to use the Call Monitor’s Play audio into call command to
insert recorded audio into a call.
Record calls Controls a user’s ability to record calls using the Call Monitor.
Important: It is the license-holder’s responsibility to comply with any federal, state,
or other applicable statutes regarding the recording of phone calls. Vertical
Communications, Inc. disclaims any responsibility for failing to comply with such
regulations.
Some countries, states, or other locations require that you announce to callers that
their calls may be or are being recorded. Be sure to instruct any users with this
permission (or who inherit this permission from a role) how to comply with call
recording privacy requirements. For more information, see “Privacy issues with call
recording” on page 19-1.
Reply to voicemail Controls a user’s ability to send a voice message as a reply to a received voice
message.
Report on all Call Logs Controls a user’s ability to run the Call Log report on the Call Log of any user or
queue. When set to
Disallow (the default), the report can be run only on the Call Log
of the user logged in to the Reporter in ViewPoint. For more about the Call Log
report, see Chapter 13 in the Wave ViewPoint User Guide.
Return external calls when
logged on via a trunk
Controls the ability to use the 43 or 44 commands to call back a voice message from
an external number, when calling in from a remote location.
Show ‘All’ tab in ViewPoint
Extensions view
Controls the ability to see the “All” tab in ViewPoint’s Extensions view, which shows
all extensions in the system. (With this tab turned off, the user can still see the filtered
tabs, such as tabs for ViewPoint Group or call center queue extensions.)
Wave General User Permissions
Permission Controls the ability to...
Release 2.0
September 2010