Installation guide

Importing users via a CSV file 11-100
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
7 Click Import. Wave ISM will attempt to import users from the grid. If there are any users
who could not be imported, the Edit and Review Users dialog reopens with errors and
warnings highlighted, as follows:
• Errors (in red). Users with errors will not be imported. Errors include duplicate
extensions or DID numbers.
• Warnings (in yellow). Warnings indicate users who will be imported but who may
require manual intervention later to resolve ambiguities or other issues. To prevent the
Edit and Review Users dialog from displaying warnings in the next pass, check
Ignore warnings.
Repeat step 7 until all users have been successfully imported.
Import Users CSV file format
Note the following requirements for an Import Users CSV file:
• The first row of the file can optionally contain the column headings listed in the table
below. Although this is not required, it may make the file easier to work with.
• The columns of data must stay in the order indicated. Note that the fields are the same as
those in the User dialog.
• If you omit a column (accepting the default value for that column for a user), you must
enter a comma (,) as a placeholder for that column.
For an example that shows the contents of a CSV file containing 12 users, see page 11-103.
CSV file format for inputting users
Column Column Heading Contains Comments
1 First Name User’s first name. Optional. Can be left blank.
2 Last Name User’s last name. Required.
3 Extension User’s extension. Required. Must be unique. Numeric field can
not be more than 7 digits.
4 Slot Slot number assigned
to user’s phone.
Optional. Numeric.
To create virtual extensions, leave Slot and
Port blank or set to 0.
Release 2.0
September 2010