Installation guide

The Sharing tab 11-91
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
The Sharing tab
You use the Sharing tab and subtabs to share one or more of this users’s ViewPoint folders with
other users. For example, members of a project team may want to share contacts, call
information, voice messages, and so forth.
Expand the Sharing tab in the category pane tab to select the appropriate tab to share any of the
following folders:
•
Call Monitor. Contact Center queue calls are not displayed in a shared Call Monitor.
•
Call Log.
•
Contacts folder.
•
Messages folder including the Inbox, Saved, and Deleted subfolders. Voice messages
marked Private do not appear in a shared folder.
The following steps describe how to share a folder via any of the Sharing tabs.
Release 2.0
September 2010