Installation guide

The Audio \ Hold Music, Voice Title, and Disk Usage tabs 11-79
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
4 Select the Music on hold source you want to use for this user from the drop-down list.
•
(Use system default). Use the system-wide hold music source as specified in the
General Settings applet.
•
Disabled. Do not play music to callers on hold.
Hint: It is highly recommended that you specify a music-on-hold source or use the
system default so that a caller does not hear extended ringing or silence, which may
result in a hang-up.
•
External (Audio Input Jack). Play hold music from an external device, typically a CD
player, radio, or specialized music-on-hold device. This source is specified via the
General Settings applet (PBX tab) in the Global Administrator Management Console.
See “Configuring Music On Hold” on page 16-16.
•
Song n (<song title>). Play the selected WAV file to callers on hold.
Note: The system default music-on-hold source (if specified) as well as the other items
listed in this drop-down list are set up via the General Settings applet. For more information,
see “Configuring Music On Hold” on page 16-16.
5 Click
OK.
Release 2.0
September 2010