Installation guide

The Phone tab 11-52
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
• Automatically going off-hook when alerting. See page 11-58.
• Sending digits to an analog phone. See page 11-58.
• Disabling softkeys on a digital phone. See page 11-59.
• Configuring Flash behavior on an analog phone. See page 11-59.
Setting the number of rings for the phone
This section applies to all phone types. (This option can also be set in ViewPoint.)
To set the number of rings for the user’s phone
1 In the User/Group Management applet, in the Users view create a new user or double-click
an existing user to edit the user.
2 On the Phone tab in the
Ring phone __ times field, enter the number of times to ring the
user’s extension before proceeding to the next action in the user’s routing list.
Having the phone automatically dial when taken off hook
This section only applies to digital and SIP phone users.
You can configure the user’s phone to automatically dial a number whenever it is taken off hook,
for example to create a lobby phone, waiting room phone, or hotline phone.
To have the user’s phone automatically dial when taken off hook
1 In the User/Group Management applet, in the Users view create a new user or double-click
an existing user to edit the user.
2 On the Phone tab, select the
On offhook, automatically speed dial checkbox, and then click
to open the Speed Dial dialog.
Release 2.0
September 2010