Installation guide

The Voice Mail \ E-mail, Pager, and Call Notification tabs 11-42
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
5 Choose one of the following options:
•Click
Extension and select an extension from the drop-down list.
• For an external number, use the
Call Using drop-down list to select the access code
and dialing service to use when placing notification calls. Then enter the number to
dial in
Number, exactly as it should be dialed.
6 Click
OK.
Scheduling notifications
If you do not want to receive notifications 24 hours a day, 7 days a week, you can schedule
notifications to occur at specific times only. For example, you can have Wave send notifications
only during business hours or after business hours on work days. You can also set up custom
hours. You can create different schedules for e-mail, pager, and call notification. Notifications
can also be scheduled in ViewPoint.
Note the following:
• When you turn notification on for a user, by default Wave sends notifications 24 hours a
day, 7 days a week. If this is what you want to do, you do not need to schedule
notifications.
• Notifications are never queued for later delivery. When you use a schedule, voice
messages that arrive during an unscheduled time do not produce notifications at all.
A schedule contains individual schedule entries. For example, if you want a user to be notified
of new voice messages during business hours and all day on holidays, you would add a schedule
entry for “during business hours” and another schedule entry for “on holidays.” You (or users)
can define custom schedule entries for even greater precision.
You can enable or disable each schedule entry as needed. For example, if you do not want a user
to be paged during a specific upcoming holiday, disable the schedule entry for “on holidays.”
You can enable it after the holiday has passed.
Release 2.0
September 2010