Installation guide

The Voice Mail \ E-mail, Pager, and Call Notification tabs 11-35
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
3 Enter the following information. (You specified these values when you configured the
user’s e-mail provider via the General Settings applet.)
•
Server. Select the name of the user’s Exchange Server from the drop-down list.
•
Account name. Enter the name of the user’s e-mail provider Impersonation account.
•
Password. Enter the password of the user’s e-mail provider Impersonation account.
4 Select the
Synchronize voice mail and contacts checkbox to enable synchronization for
this user.
5 Select one of the following from the
In case of conflict keep my ___ settings drop-down
list. This setting determines which contact takes precedence if similar contacts exist in
Wave and your e-mail program.
•
Wave. The Wave contact information will be propagated to your e-mail program.
•
E-mail. The e-mail contact information will be propagated to Wave.
The Voice Mail \ E-mail, Pager, and Call Notification tabs
You can have Wave notify a user by e-mail, page, or phone call whenever he or she receives a
new voice message. This powerful feature enables users to keep abreast of their Wave voicemail
no matter where they are. Notification messages include important details about the call, and
give users quick access to hearing the message and responding to it. You have notifications sent
for all voice messages or for Urgent messages only. You can also have notifications sent only at
certain days or times. Notifications are sent only for new voice messages, not new call
recordings that arrive in a user’s Inbox.
Users can also configure notifications in ViewPoint.
Note: Paging and call notification will not work with access codes that route over PRI trunks
unless you make configuration changes. See “Enabling trunks for external pager and call
notifications” on page 5-41 for details.
Release 2.0
September 2010