Installation guide

The Voice Mail tab 11-29
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
3 Add an action that if the rule identifies an incoming voice message delivered by Wave
Mail, stop processing all other rules. For example, an Outlook rule might look like this:
How contact synchronization works
After Wave Mail is enabled and configured for a user, all of the user’s existing Wave contacts
and e-mail contacts are compared. Duplicate contacts are processed so that Wave and the e-mail
program end up with a single set of matching contacts. (Duplicates are determined primarily by
a name match, but address matching—phone numbers, e-mail addresses, and so forth—are also
used to determine a match.) When you configure Wave Mail for the user, you specify whether
you want to use the information in the Wave contact or the e-mail contact to take precedence in
case of a conflict.
With Wave Mail, the user can manage contacts in ViewPoint or via his or her e-mail program.
After the user’s contacts are synchronized for the first time, Wave Mail monitors both contact
lists for subsequent additions, changes, and deletions and updates Wave and the e-mail program
as necessary to keep both contact lists synchronized.
Release 2.0
September 2010