Installation guide
The Voice Mail tab 11-26
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
Synchronizing a user’s Wave voice messages and contacts with the user’s
e-mail program
Wave Mail synchronizes a user’s voice messages and contacts between Wave and the user’s
e-mail program. Wave Mail allows the user to:
• Receive, listen to, and manage voice messages from either Wave or the user’s e-mail
program.
• Share and maintain a single set of contacts between Wave and the user’s e-mail program.
See the following sections:
• Wave Mail requirements. See page 11-26.
• How voice message synchronization works. See page 11-27.
• How contact synchronization works. See page 11-26.
• Configuring your e-mail provider for Wave Mail. See page 11-30.
• Configuring a user’s Wave Mail mailbox. See page 11-34.
Wave Mail requirements
E-mail provider requirements
In this version, Wave Mail works with the following e-mail providers. (An e-mail provider is
the external e-mail system that integrates with Wave Mail for the purposes of voice message and
contact synchronization.)
• Microsoft Exchange 2007, Service Pack 2 (SP2)
• Microsoft Exchange 2010
Important: In this version, Wave Mail supports only internal (same network), non-hosted
Exchange Servers. External, hosted Exchange Servers cannot be used.
A user can use an e-mail program supported by these providers to access shared voice messages
and contacts, for example Microsoft Outlook.
License requirements
Wave Mail is included with Wave. No additional licenses are required.
Release 2.0
September 2010