Installation guide

The User \ Call Log tab 11-19
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
5 Select the Allow automatic account code lookup checkbox to enable automatic association
of account codes with contacts for this user. If checked, the user can enter an account code
for each contact, and the system automatically applies the account code to all subsequent
calls to and from the contact.
The User \ Call Log tab
The User \ Call Log tab lets you define how the user’s calls appear in the Call Log in terms of
which calls are logged, whether they are associated with an Organization, and what happens if
the user logs onto another user’s station. For more information, see “Using the Call Log view”
on page 22-4.
This section describes the following:
• Determining which calls are logged. See page 11-20.
• Associating the user with an Organization. See page 11-20.
Release 2.0
September 2010