Installation guide

The User \ Account Codes tab 11-18
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
You set account code behavior separately for inbound and outbound calls. For outbound calls,
you can handle account codes differently for long-distance calls vs. local calls.
You can also specify whether entered account codes are verified against a list of valid account
codes that you create (as described in “Creating a valid account code list” on page 20-14). Note
that if you select one of the “verified” options, Wave will reject invalid account codes until a
valid one is entered.
For more about how account codes are used in Wave, see “Using account codes” on page 20-9.
To configure the user’s account code settings
1 In the User/Group Management applet, in the Users view create a new user or double-click
an existing user to edit the user.
2 Select the
Enable account codes checkbox to enable account code processing for this user.
3 For
Inbound mode, select one of the following settings to apply to inbound calls placed to
this user.
•
Optional non-verified. Do not prompt the user to enter account codes. If the user
enters an account code, accept it without verification.
•
Optional verified. Do not prompt the user to enter account codes. If the user enters an
account code, verify it.
4 For
Outbound mode, select one of the following settings to apply to outbound calls placed
by this user.
•
Optional non-verified. Do not prompt the user to enter account codes on outbound
calls. If the user enters an account code, accept it without verification.
•
Optional verified. Do not prompt the user to enter account codes on outbound calls. If
the user enters an account code, verify it.
•
Forced non-verified - All calls. Prompt the user to enter an account code on all
outbound calls, if one has not already been entered. Accept the account code without
verification.
•
Force verified - All calls. Prompt the user to enter account code on all outbound calls,
if one has not already been entered, and verify it.
•
Forced non-verified - Long distance calls only. Prompt the user to enter an account
code on all outbound long-distance calls, if one has not already been entered. Accept
the account code without verification.
•
Force verified - Long distance calls only. Prompt the user to enter account code on all
outbound long-distance calls, if one has not already been entered, and verify it.
Release 2.0
September 2010