Installation guide

The User \ Account Codes tab 11-17
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
Setting up a personal operator
By default, Wave dials the Operator user’s extension whenever a caller presses 0 while listening
to a user's greeting or leaving a message. To transfer calls to another user instead (for example,
a departmental operator, personal assistant, or other auto attendant), select the user to whom you
want to transfer calls from the
Operator drop-down list on the General tab. For more information
about operators, see “The Admin user” on page 11-3. A personal operator can be also be set in
ViewPoint.
Entering the user’s Microsoft Windows NT account
In the NT account field, enter the user’s Windows network account name, for example,
MAIN\MAnatolia or WORKGROUP\John. This field is primarily for use by Add-ins and
Client API developers.
The User \ Account Codes tab
Account codes are digits that users can enter to accompany each call that can then be used for
billing or tracking purposes.
You use this tab to specify whether Wave will prompt this user to enter account codes.
Release 2.0
September 2010