Installation guide

The Users view 11-8
Chapter 11: Managing Users and Roles
Wave Global Administrator Guide
4 Set the following options:
•
Archive voicemail older than __ days. Enter a number of days. Voicemail older than
that will be archived.
•
Archive folders. Select either Inbox only or All folders except Deleted.
•
Archive audio format. Select WAV or MP3.
5 Click
OK to archive the user’s mailbox recordings according to the selections made. The
recordings are archived in your default archive location (see “Archiving call recordings and
voicemail” on page 22-31).
Deleting a user
Deleting a user prevents that user from using Wave and removes all of the user’s voicemail files
from the system (the user's voice mail is deleted even if the mailbox is shared with another user).
A deleted user’s Call Log entries are left in place to maintain an accurate and complete call
history on the system.
Note: Before deleting a user, archive their voice messages to WAV or MP3 files for later
retrieval.
Release 2.0
September 2010